Shipping policy

Fast & Reliable Delivery

At Cutties and Giggles, we understand how exciting it is to receive your order. That's why we work hard to ensure your candles are carefully packed and dispatched as quickly as possible.

📦 Next Day Candle Delivery

All candles are shipped using a next day delivery service within the United Kingdom.

To qualify for next day delivery, please place your order before 12:00 PM (Midday) Monday to Friday.

Order before 12:00 PM → Receive your order the next working day.

Orders placed after 12:00 PM will be dispatched the following working day.

🕯 Personalised Candles

Our personalised candles are handcrafted with care and made especially for you.

While we aim to dispatch personalised orders as quickly as possible, some custom orders may require an additional 1–2 working days for production before dispatch.

🚚 Delivery Information

• Next Day Delivery available throughout the UK

• Tracking information provided once your order has been dispatched

• Orders are securely packaged to ensure they arrive safely

• Deliveries are made on working days (Monday–Friday)

🎁 Shipping Costs

Shipping costs are calculated at checkout based on your order size and destination.

Any free shipping promotions will be clearly displayed on our website.

🌍 International Shipping

We currently offer shipping to selected international destinations.

Delivery times will vary depending on the destination country and local customs processing times.

Any customs duties, taxes, or import fees are the responsibility of the customer.

📬 Delivery Issues

If your order is delayed, arrives damaged, or you have any concerns regarding delivery, please contact us and we will be happy to assist.

Email: hello@cuttiesandgiggles.com

Thank you for choosing Cutties and Giggles. We look forward to bringing a little warmth, fragrance, and joy to your home.